Training Programmes


TRAINING PROGRAMME (Alphabetical Order)
 

DURATION (HOURS)

Budgetary Control Principle

 6

Budgeting, Costing and Control

 16

Communication Skills

 6

Cost Control Principles

 8
Customer Care
 8

Departmental Costing Techniques

 8

Effective Use of Executive Time

 8

Financial Information and Budgeting

 10

Food and Beverage Sales Development

 8

Food Hygiene and Safety at Work

 8

Handling and Solving Guest Problems

 6

Health, Safety & Security in Hotels

 8

Hotel Pricing and Costing for Profit

 12

Identify and Use Skills to serve Food & Beverage

 8

Introduction to HACCP

 6

Managing and Improving Performance

 8

Managing Hotels in Harmony with the Environment

 7

Managing Hygiene in Hotels

 8

Managing Quality in Hotels

 8

Meeting Customer Expectations

 8

Motivation, Satisfaction and Job Structuring

 8

Personal and Professional Skills for Supervisors

 6

Planning, Organization & Control

 7

Professional Ethics for the Hotel Industry

 8

Quality Control & Customer Retention

 8

Risk Assessment and Terms & Conditions of Employment

 8

Selling and Promotion Techniques

 6

Staff Appraisals and Disciplinary Procedures

 6

Team Building and Leadership Styles

 6

Total Quality Management Principles

 7

Trading, Profit and Loss Account Principles

 10

TTC Tourism Training Cyprus can design training programmes to satisfy special training needs of individual Hotels and Companies.



 
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